Complaint Review: Capital First Bank

I Received a call on offer for a credit card and initial fee to get the card was $29.95 and I was suppose to have 30 DAYS to review the package and If I did not like it return for full refund.

I never received a package and was charged the initial fee plus two additional charges that were never mentioned to me. After the intial fee I was charged $59.95 and then $99.95 on the same day. How I found this out was my bank called and said my account had been overdrawn and I knew that I had not written or authorized any money to be removed from my account.

I informed the bank of this and they told me I need to contact Capital First and I was charged several return fees and I refuse to pay. They are now trying to sue me while I am still trying to contact someone at Capital First. I did months ago talk with Teresa from Capital First and she gave me an RMA# for reference when I call to check on status of refund in which I never received.

Janice
Manassas, Virginia
U.S.A.