Complaint Review: Capital First Benefits

This company called me and tricked me into thinking I would be getting a credit card with a $10,000 credit limit, and I would only have to pay a 29.95 shipping and handling fee so the card would be shipped to me overnight. The man calling also said the annual fee would be paid in monthly amounts to the credit card. I gave all my information spelling everything twice for the man.

Two weeks later I never had received anything in the mail but I got my bank statement and found that they had charged my checking account 3 times!!! One was a 29.95 shipping and handling fee and another a 59.95 processing fee, and the last one was a 99.95 annual fee! So they did not charge the amount to the card. I was in the process of closing this account and the only reason I had left it open was so that all checks could clear, and there was not enough money in this acct to cover all those charges so i was charged overdraft fees of $40! I then called the number and the woman I spoke with said this was a pay as you go card so all the fees would be charged to my bank.

This was never said in the initial call. So I asked the girl why I had not received any paperwork, and found they had my address wrong! So I sent a letter to cancel the service and have not had any response and this was 2 months ago. I sent my letter certifed on August 21st to cancel but no credit was made to my account. I closed that account before this rip-off company could steal any more of my hard earned money!!!!

Kimberly
Denton, Texas