Complaint Review: capital first credit card

This company has a huge scam operation.I didnt realize that this many people have been ripped off by these scamming cheats.I have been dealing with this company since 5/3/02 trying to get my money back.

I was first debited $20 which would gaurantee me a credit card and was told i would have 7 days to look over the package once I received it.It took 10 days for it to arrive.On the following day my checking acct was debited another $60 and then another $100 on top of that...I only had the package in hand for a day.Then when I called to make a complaint they were very rude and said "its not our fault your postal service is slow".Why would anyone want to deal with a company who treated their customers like this?

I then contacted the Better Business Bureau in Miami who then contacted Capital First.Capital First then sent a letter to the BBB stating that they would credit my checking acct within 7 days...then another letter stating that they had credited my checking $180...well,they didn't.They were just trying to get the BBB off their back.I've called Capital First 6 times since then and get the same run a round.The customer service rep keeps telling me that they will contact the consumer affairs dept. and get my money back in 7 days.I've done this 6 times as of today...and i get the same story.It's also funny that customer service can't seem to give out the secret phone # or email address of this companys corporate office.

Really getting tired of wasting my time trying to get my money back.It took them 2 minutes to take the money...forever to get it back.I would just be happy if this company got busted.They are lucky their corporate office isn't in my home town...cause it would have done been fire bombed a long time ago.

Bryan
Athens, Ohio