Complaint Review: Capital First

I just found this site on the computer. I knew that I wasn't the only one to act so foolish. I also received a call for a MasterCard over the telephone. I also gave out my account number-I had done banking over the phone before. I was told that I would receive it in the mail in 4-6 weeks. Of course I didn't receive anything. I called back and was told that I wouldn't receive a card, but a package explaining the program and a form to fill out to apply for a card. If I didn't want the package to call back within 7 days and I wouldn't have to pay the 99.99 and the 59.50. When I checked my bank account they had already taken out 29.95, 99.99, and 59.50.

I called them back and told them that I had received nothing and they had taken the money out before I was even supposed to have received anything. They transferred me to a supervisor and to make a long story short in Nov. I received a check from a law firm in Miami. In the mean time they had again taken another 99.99 and 59.50 out of my account---the id # was the same and also another 59.50 for Hartford towing-same id #. I called the law firm and demanded that they refund my money. They wouldn't.

I called the State Attorney's Office and found out that it was illegal to take unauthorized money out of my account and to fill out the papers and they would try to help me. I also called my banking institution and had a stop put on my account for the co. id #. Well I had another 59.50 taken out of my account in Nov.,Dec., and Jan..

During this time I consulted my lawyer (another 150.00) and he did all of the calling to Florida and all over and we found out that Capital First had their license revoked to do business in the state of Florida. My lawyer also called the FBI and informed them. I thought that all of my money was gone and this was an expensive lesson, but I then called my local Automatic Checking Account Withdrawal company and found out that all the money could be traced to the bank that took it out and I could get it back.

There are strict rules that they and your bank have to adhere to. I was given the # of the bank in Waco, Texas, which is probably where most people's money was originally taken out. This man explained to me that everyone was tape recorded when they made this deal. We were offered a "stored MasterCard", which is a card in which you pay them $1,000, or more and they keep the money and that is the amount you can then charge---so you are actually using your own money and they charge interest on it!

The reason I received my original money back was because I hadn't received anything. He said the rest of the people have tape recordings agreeing with the terms and wouldn't get their money back. They are no longer doing business with them. But I should tell you that the last money taken out, was taken out by a bank in California, using a different id #, so they are still out there scamming people. You should be able to get your money back by going to your bank and they can help you. I spoke with them twice and they have taken out $500.00!

Colleen
Stillwater, Minnesota
U.S.A.