Complaint Review: Capital First

As many have already wrote, I too received a call from Capital First. Thinking they were associated with Capital One, a bank I've had a charge card with for many years, I listened to their pitch. I was told that this was an interest free credit card and I just had to pay a $29.95 fee for setting up the account. I was also told that I had 7 days from which I received my package before any fees would be levied against me.

Well my package arrived two weeks later, and the fee I expected was withdrawn from my checking account. Then I noticed two additional fees showed on my online banking account. I imediately called Capital First to cancel account. After further review of their documentation, it states that if you cancel within the first 30 days, they would issue a refund of the $99.95 Membership fee.

I also received free (ha, ha) trial memberships for Premium Mega Saver and Hartford Auto Club. Neither would bill for their over priced services for 4 more days. I immediately called each of these companies and cancelled their services and wrote down the cancellation confirmation numbers. I'll keep monitoring my checking account to make certain no more funds are withdrawn.

I'd rather not close my checking account as it's tied to my money market account, however I am reporting this to my bank.

Larry
Phoenix, Arizona