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  • Report:  #27785

Complaint Review: Capital First

Capital First ripoff dishonest fraudulent billing misleading as to what they offer rude uncooperative liars ripoff consumer rip-off fraud Miami Florida

  • Reported By:
    Live Oak TX
  • Submitted:
    Fri, August 23, 2002
  • Updated:
    Sat, August 24, 2002
  • Capital First
    18495 South Dixie Highway, #228
    Miami, Florida
    U.S.A.
  • Phone:
    866-892-6018
  • Category:

I was contacted over the phone as to an offer for a $2500.00 Mastercard. I was not told that I had to place X amount of dollars in the bank in order to use the card. I was told there was a "one time fee" of $29.95 for processing and that only after my packet arrived and I signed and accepted it would there be another fee of $59.95 and $99.95.

Receiving my packet in the mail, I read the whole thing through and found out that I could not use the card unless I deposited the same amount of money I wanted to use the card for in their account. Whereupon, I immediately called CapitalFirst and cancelled my card.

I was then told to mail the packet back to them, keep the shipping label and fax it, my bank statement showing the debits as well as a letter to them stating why I wanted a refund to the following fax: 1-800-644-5992.

I waited a week and when nothing showed up on my bank account, I called them again and they stated that they had a new fax number, 1-800-254-0185, and to fax everything to that new number. I have tried all morning to do so, but to no avail. I have also made several calls to them today, but to no avail.

I then decided to search the net for CapitalFirst and found your website.

Is there any way you can help me get my money back?

Louise
Live Oak, Texas

1 Updates & Rebuttals


Lisa

Cleveland,
Ohio,

Go to your bank

#2Consumer Suggestion

Fri, August 23, 2002

If it has been withing 30 days since your account was debited the 59.95 and 99.95 you can go to your bank and fill out an ACH (Automatic Clearing House) form. It states that these transactions were taken out without authorization from you. Definately close your account because there will be other amounts deducted from their affiliates. My bank has been a big help. I received my money back from the bank within 4 days. I closed my account today and opened another one. They also noted my old account that there has been illegal activity taking place.

Good Luck!

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