Complaint Review: Capital One and Lease Comm

Lease Communitations located in Woburn,MA supposedly was leasing a credit card machine to me and my husband for my Beauty Salon in New Mexico. They send a representative to bring the equipment and install it for us and to confirm the contract for a Lease to purchase option we choose.

The representative was from Albuquerque, NM. After he left our small ski resort town, I noticed after my husband signed the contract, we had no copy of the originally signed contract. I contacted the rep and was told that I would be mailed the copy. I was never mailed anything, and the only copy I had was one with my husbands signature on a card-stock copy that was blank, except for the signature!

For weeks I tried to get through to someone in charge, but it was like chasing a rainbow...I was told again that I would be sent a copy of the lease-purchase contract and not to worry.We had prematic payments taken out of our business account for over 4 (four) years at $53.60 a month, at the end of that time, the machine was to belong to us.Instead, the company put us on a month to month contract without our consent and continued to take payments out of our bank account. I closed the account and now they continually threaten us, refuse to listen to me, and have ruined our credit rating. Even after we overpaid for the machine!

Diane
Springer, New Mexico