Complaint Review: Capital One Auto & Capital One Credit Card

I filled out an application online for an auto loan through the blank check program.My husband is self employed and has been for 17 yrs.They called me and said they can't do the loan after all because they couldn't prove my husbands self employment.I said what do you mean and he said you have to be self employed at least 2yrs. to get a loan.I said my husband has been self emploed for 17yrs.

He said well the system we use to prove that says he has only been self employed since last May.I said I can send you his DBA certificate it states right on there how long he's been in business.He said unfortunatly we can't except that document to faxed to us so I said I will send it certified mail he said we can't do that.I have never dealt with such a rude and mislesding company in my life.

Angny
LeRoy, New York
U.S.A.