Complaint Review: Capital One Auto Finance

Capital one told me it was not necessary to have a physical address to send send pay-off. therefor pay off was sent overnight to po box-was signed for the following morning and that SAME night-car was repossessed. Now we have to come up with about 1000.00 more dollars to get car back!!!! AND because it is a Saturday and bank is closed it will have to wait until next week!!

Capital one does not hols responsibility for any damage to the car if there is any!!

They tried to say that they did not sign for the parcel it was someone at the post office.....

Now i am out more money..nd dont have a car. I guess they dont think it is important to log in and credit accounts on Friday mornings!!!

Losers!

Gwen
Canyon, Texas
U.S.A.