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  • Report:  #369279

Complaint Review: Capital One Auto Finance

Capital One Auto Finance SAD CUSTOMER SERVICE AND FILING PLANO Texas

  • Reported By:
    FAIRFAX Virginia
  • Submitted:
    Wed, September 03, 2008
  • Updated:
    Tue, September 30, 2008
  • Capital One Auto Finance
    PLANO, Texas
    U.S.A.
  • Phone:
    469-2417760
  • Category:

After sending a payment via Western Union to Capital One Auto Finance, looks like Cap Auto lost it , they have repeatedly harrassed me for late payment.. The payment was sent 7-28-8 via Western Union and confirmed with W.U... Noe Capital One doesn't call back or answer my questions, even CEO David Lawson.. If they destroy my name/credit for this, I want to sue them.. Where can I find a Lawyer to deal with this.. I just want my name cleared, lawyer can keep the winnings.. Very mentally taxing on me and my situation.

Eddiet
FAIRFAX, Virginia
U.S.A.

1 Updates & Rebuttals


Lee

Tampa,
Florida,
U.S.A.

ask them for this.

#2UPDATE Employee

Tue, September 30, 2008

Sometime wu doesn't get the full account number correct, we have nothing to do with that but what you can do is ask a rep to check the unidentified payment log for a pymnt you sent. It may have been posted to the wrong account sometimes that does happen. Im sorry you feel that way but they have ways to try to research that for you...best of luck

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