Capital One Bank Credit One Bank altered name Las Vegas Nevada
I put in for a Capital One Visa card about a week ago. Three days later I get an email stating that I qualified for a MasterCard with an initial $1000 credit limit. Today, four days later, I get a card telling me that I do not qualify because of an altered name. I will be 63 years old tomorrow and at no time have I altered my name. I have everyone call me Ellen because my full first name is Jo Ellen and I am sick and tired of everyone shortening my name to Joe, I hate that, I am not a man, I am very much a woman! That is not altering anything by shortening your name because no one can remember what it is! Then to be denied a credit card because of it.
On this card there is reservation number on the card, whatever that is for. They say they got the information from an outside source other than a credit reporting agency.
How can I find out what this is all about? Right now, I feel this is fraudulant. I did try to file a fraudelant report through Capital One but they want the credit card number. Kind of hard to do that since I don't have the card as yet, probably won't get it either at this point.