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  • Report:  #6521

Complaint Review: Capital One Credit Card

Capital One Credit Card, JC Penny Life Insurance, unauthorized charges allowed

  • Reported By:
    Greensboro NC
  • Submitted:
    Wed, September 05, 2001
  • Updated:
    Sun, December 30, 2001
  • Capital One Credit Card
    PO Box 85617
    Richmond, Virginia
    U.S.A.
  • Phone:
    1-800-903-3637
  • Category:

Capital One allowed my closed account to accept charges after officially closed. I have a letter from Captial One acknowledging closed account in January 2001. Capital One allowed JC Penny Life Insurance offer to charge a monthly fee for life insurance I did not order. Allowed other charges from a storage rental unit which I did not authorize. Now they are charging $25 late fees, $25 over limit fees, 24.40% interest escalating the amount I should never have owed.

1 Updates & Rebuttals


I also have a Capitol One Credit card

#20

Sun, December 30, 2001

They filed the following to the above Rip-Off Report:

Their name: Brenda M. Gavin

Their relationship to the company: Owner

Rebuttal:
I also have a Capitol One Credit card and JC Penny Life Insurance charges have been added to my Credit Card WITHOUT my permission, I have asked several times to have it removed, to no avail !

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