Print the value of index0
  • Report:  #534875

Complaint Review: Capital One Credit Card Services

Capital One Credit Card Services, Credit card thieves Salt Lake City, Utah

  • Reported By:
    Reggie — Colorado Springs Colorado U.S.A.
  • Submitted:
    Mon, December 07, 2009
  • Updated:
    Mon, December 14, 2009

I paid off my credit card debt on 11/14/09 and had zero balance.  I had closed this account in May 2009 because I opted out of paying a higher annual percentage rate.  On 12/01/09 Capital One processed a check that I had stopped payment on because it was lost in the mail.  They were the ones who advised me to stop payment and reissue an electronic payment from my bank. Which I did. Now, they have put my check in as a charge and want me to pay them (my money) back with interest.

1 Updates & Rebuttals


Chuck Finley

United States of America

No Rip off

#2Consumer Comment

Mon, December 14, 2009

They may have advised you to do it but you are the one who made the decision to put a stop payment on the check. Capital One received a check and then tried to process it, they don't know if you took there advise or not.

You had a check return and it costs Capital One money. They got charged a fee and so do you. No rip off here.

Its not like Capital One controls the postal service, it was the postal services fault by not getting it to the intended destination. Don't mail payments do electronic ones instead

Respond to this Report!