Print the value of index0
  • Report:  #491235

Complaint Review: Capital One Credit Cards

Capital One Credit Cards Capitol One when I try to make an online payment it will not let a me and when I call they are closed, and when they do open then they will charge me 30 dollars Richmond, Virginia

  • Reported By:
    Sheila — Paint Bank Virginia USA
  • Submitted:
    Mon, September 07, 2009
  • Updated:
    Mon, September 07, 2009
  • Capital One Credit Cards
    PO 26074
    Richmond, Virginia
    United States of America
  • Phone:
    1800-90336
  • Category:
    Credit Services
* : Try this?

capital one will not accept my online payment and when i called they are closed and when they open I will  be charged 30 dollars

1 Updates & Rebuttals

Resty

Waunakee,
Wisconsin,
U.S.A.

Try this?

#2

Mon, September 07, 2009

I make 2 different Cap One payments a month......usually the Monday nearest the 8th of each month. What Ive discovered is that early A.M.....on Mondays...the site is down for maintenance. I've never had a problem other than during those hours.     Maintenance IS an acceptable reason for a site to be down. I also usually schedule both payments at the same time....payable 2-3 days prior to the due date. One is due the first week of the month....the 2nd is due the last week of the month.     Maybe try scheduling in advance so that you know you've allotted enough processing time.

Respond to this Report!