Complaint Review: CAPITAL ONE

I received the capital one credit card years ago. The fees were killing me. The more I paid, the more my balance increased constantly. As a result, I called and told capital one to shut the card down. They said the card would be shut down with no problem and I also had to write a letter stating that I wanted the card discontinued. I wrote the letter as i instructed to do.

As a result, I received a balance that had a numerous amount of late charges and finances charges that should have not posted at all. I know owe capital one for these unnecessary charges and it is posted on my credit. I would greatly appreciate it if someone can help me and tell me how i can get this situation resolved and get captil one off my credit report.

Thank you

Luwanda
CHICAGO, Illinois
U.S.A.