Complaint Review: Capital One

I was contacted for an old debt with Spiegel's. Owed around $250.00. Capital One wanted $471.00 (interest etc added).

Advised them I would be willing to pay only the $250.00 which I legitally owed. They came back with an offer to pay it in 3 payments. I agreed to pay it because I owed it. Then I got a letter from them, that I could put it on one of their credit cards/pay payments/re-establish credit. So, I returned the form with my signature. When I received the credit card it was for the 'FULL AMOUNT OF $471.00'. I called and said I was only supposed to pay the $250.00. 'too bad', you signed for it and we can't change it or cancel it.

I don't mind paying for something I owe, but feel 'cheated' because I didn't agree to pay for all the other charges, and was misled by their company. They have 2 different collection companies working on the same accounts. So, be careful what you sign.

Patty
Myrtle Beach, South Carolina
U.S.A.