Capital One ripoff won't close account Richmond Virginia
Tried to close credit card account in July. Had credit balance of 32.73. Told must wait 30 days to get refund. No problem. But told them NO MORE CHARGES on account.. On 8/31 a refund check was issued. OK.. accound closed. On 9/4 a charge from Privacy Guard came thru. I had canceled that service but it happened. On 9-29 I got a statement from CAP One showing the charge. I called PG and canceled again. On 11/8 we called Cap 1 and talked to Patricia (ID 0V05) and confirmed the account was in fact closed and PG was gone. Now Cap 1 has reported me to Experian as $20 past due. I had another card (Business) with them wich I have just canceled. How in the hell do you fight these people?
Steve
berry creek, California
U.S.A.
2 Updates & Rebuttals
Chris
Shawnee Mission,Kansas,
U.S.A.
Mabey they don't want good customers
#3Consumer Comment
Sat, November 27, 2004
The fact that you make your payments on time could be the reason they don't want you as a customer. I'm starting to think that is the way they are after reading some of the reports on this site.
Steve
berry creek,California,
U.S.A.
Capital One ripoff won't close account Richmond Virginia
#3Author of original report
Fri, November 26, 2004
I have since closed my business account, am attempting to get a rebuttal to Experian and looking for some government agency that had some control over these people. The fact they reported me to a credit agency has now caused damage to my credit. They don't seem to care they are loosing a good customer after so many years of on-time payments and maintaining a couple thousand on the books most of the time. If anyone knows of any agency that night be able to help.. would appreciate a lead..