Capital Vacations(aka)Capital TAID - Sun CapitTAID ripoff dishonest fraudulent billing Treasure IsLand Florida
Well to Start off,They said that my free 14 day trial wouldn't start until after i received the membership package,Which it didn't, It started the next day and i received my package 5 days later in a NEXT DAY PRIORITY EXPRESS Envolope.
Second,From the first day i got the package i started calling the 1-888-824-7675 # to cancel the membership and Everytime i would ring through i got a messege that would say sorry, but all our line are buisy right now please try back at a later time!,Then it would hang up.
So i tried to send them emails to report to them that i have been triing to call to cancel but cant get threw and guess what all 15 of my emails where denied and sent back.
Then 1 time about 2 weeks later i finally get threw no options to pick to talk to a customer service person only 2 options 1 was to cancel membership and get refunded,Which i chose to cancel well it was never canceled, and next thing i know i'm being billed for 59.95.& days later i noticed another bill to my card for 49.95 from a person/Company called ("Stay In Touch L. StyInTchLd") and thats the only thing it says no RF# Or Phone # nothin Just ("Stay In Touch L. StyInTchLd") -$49.95.
Even now i can still call and get that recording and according to that my account is still active and every time i Use the cancel option. Still its not canceled.
As for the free gas, You only get that as long as your a memeber, As soon as you cancel they are no longer good.
Kelly
Englewood, Colorado
U.S.A.
6 Updates & Rebuttals
Densie
Cherry HIll,New Jersey,
U.S.A.
How did they get my account number
#7Consumer Comment
Mon, December 06, 2004
Ok, so I understand that you shouldn't give out an account number, but I didn't. I never talked to these people, I have no idea who they are. This is insane. I am not paying 60.00 for some stupid vacation package. Thats the stupidest thing I have ever heard. Why would I give out my savings account number overthe phone anyways you know. I am bringing fraud charges!!!!!!!!!!!!!!!!!!!!!
Densie
Cherry HIll,New Jersey,
U.S.A.
How did they get my account number
#7Consumer Comment
Mon, December 06, 2004
Ok, so I understand that you shouldn't give out an account number, but I didn't. I never talked to these people, I have no idea who they are. This is insane. I am not paying 60.00 for some stupid vacation package. Thats the stupidest thing I have ever heard. Why would I give out my savings account number overthe phone anyways you know. I am bringing fraud charges!!!!!!!!!!!!!!!!!!!!!
Densie
Cherry HIll,New Jersey,
U.S.A.
How did they get my account number
#7Consumer Comment
Mon, December 06, 2004
Ok, so I understand that you shouldn't give out an account number, but I didn't. I never talked to these people, I have no idea who they are. This is insane. I am not paying 60.00 for some stupid vacation package. Thats the stupidest thing I have ever heard. Why would I give out my savings account number overthe phone anyways you know. I am bringing fraud charges!!!!!!!!!!!!!!!!!!!!!
Densie
Cherry HIll,New Jersey,
U.S.A.
How did they get my account number
#7Consumer Comment
Mon, December 06, 2004
Ok, so I understand that you shouldn't give out an account number, but I didn't. I never talked to these people, I have no idea who they are. This is insane. I am not paying 60.00 for some stupid vacation package. Thats the stupidest thing I have ever heard. Why would I give out my savings account number overthe phone anyways you know. I am bringing fraud charges!!!!!!!!!!!!!!!!!!!!!
Jose
Miami,Florida,
U.S.A.
capita taid sun I figured out how to talk to someone
#7Consumer Suggestion
Tue, October 12, 2004
Ok like they were saying no options to talk to anybody only a automated system if you entered a number that hasnt been used on the so callled account 2 time just wait on the phone till yoy here a voice that says that someone will help you and then it will star ringing and you finally will get to talked to somebody and get a cancellation number and that's it.
just wait on the phone after you enterd a number that is not the one you used to buy the package.
Dara
San Antonio,Texas,
U.S.A.
Just say no
#7Consumer Suggestion
Mon, July 26, 2004
I got a call for this vacation thing and the first thing they wanted was my bank information with routing# and said I would be charged in 15 days. OK, I've learned this much, even if they say they need the information just to verify you have a bank account-DON'T DO IT!
I called to cancel a week after the call and it was an automated voice saying it was cancelled-that's it! After I was charged 59.99 I called my Bank and got the name TAID and # 1-888-824-7675 and called again and an automated voice said my account would be credited in 7 days and then, GET THIS if I have other programs with them call this other#!
I call the other # just to see if I had somthing needing cancelled I didn't know about and cancel that, they tell me I have YET ANOTHER PROGRAM and need to call ANOTHER NUMBER TO CANCEL! Keep in mind this is ALL AUTOMATED. I had no option to speak to a human being.
So now 7 days have passed since my so-called cancellation and I'm still waiting for my account to be credited-to be sure, I'm chasing them down and reporting them to the BBB. Apparantly they still have my account option to cancel everytime. Their cancellation must be a lie