Complaint Review: Capital Vacations

I received a call offering me the Capital Vacation package. I was told, at that time, that if I didn't want it that I could cancel membership within 14 day.

Wishing to cancel, I followed their instructions of writing to their "ID Department" and stating that I wished to cancel and sent my letter immediately by certified mail.

Tracking my certified letter on the USPS web site it showed it was delivered at least five days prior to their cancelation deadline.

I do my banking online and noticed that $59.95 was deducted from my checking account AFTER they received my letter. I found an 800 number from Rip-Off website. I called and they told me they have no record of my letter, but would cancel my account immediately.

I was also given an address of 699 First Ave., North, St. Petersburg FL 33701 to write to and I would get the $59.95 reimbursed to my checking. Yeah, Right! We'll see!

By the way, I told them that I saw their company on Rip-Off. I informed them I would be writing my own report about them and would let Rip-Off know what the outcome is.

Linda
Zanesville, Ohio
U.S.A.