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  • Report:  #58074

Complaint Review: Capital Vacations - Travel Agency Network

Capital Vacations, Travel Agency Network ripoff/ never spoke to anyone from either company but somehow they are debiting my account every month. deceptive company Treasure Island Florida

  • Reported By:
    jackson Georgia
  • Submitted:
    Fri, May 23, 2003
  • Updated:
    Mon, October 13, 2003
  • Capital Vacations - Travel Agency Network
    9641 Gulf Blvd
    Treasure Island, Florida
    U.S.A.
  • Phone:
    888-320-7443
  • Category:

Feb. 19th 2003 noticed my account was charged $69.00 for a vacation deal.Then my account has since been charged anywhere from $19.95 to $58.00 every month til present time.Tried contacting both companys but all i got was a recording from both companys.

Jeff
jackson, Georgia
U.S.A.

1 Updates & Rebuttals


Josh

St.petersburg,
Florida,
U.S.A.

Listen to what you agree too.!!

#2UPDATE Employee

Sun, October 12, 2003

First off, No one is billing anyone with out authorization. We have very strict compliance rules which we have to follow. We throw away more deals than we put through. When we call a coustomer, we offer them a service for free for 2 weeks, and tell them if they don't want to be billed call us back within 2 weeks or they will be billed. If you don't call back in that time, ask your self whose fault it is if you get billed. Notice everyone who complains got billed once. when they called and cancelled the billing stopped. It doesn't say anything about refund if you call and cancel after the 2 weeks. Before you try to lie and say you never talked to or agreed to anything, note that when you were contacted,we told you that the call was recorded for security purposes. Which on recording you did authorize any billing that took place. Do you really think your bank just gives your money to anyone who waves your account number in front of their face?

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