Capital Vacations Travel rip-off! Canceled prior to deadline but they didn't give a refund and are still taking from my account. St. Petersburg Florida
I applied about 3 months ago. they stated cost at 19.95, toward the end of conversation a 149.95 charge was discussed to be charged after time expired. three dyas later both charges were taken.
As soon as i received my package i called to cancel. Recording stated within seven days money would be returned. after three weeks i called another number and was dirceted to write a letter, i did. but got no response. went to the bank today, 7/23/04, and found out that this company is still removing 19.95 a month from my account. please if there is something i can do please tell me.
Ronald
harbor view, Ohio
U.S.A.
1 Updates & Rebuttals
M
Atlanta,Georgia,
U.S.A.
Protect yourself
#2Consumer Comment
Thu, August 05, 2004
I got a call from them and I was told I made a purchase several months and it entered me into something to win this vacation. She couldn't tell me where the purchase was made that I was entered into, which made me suspicious.
I didn't give her any of my information and she was just so persistent and wouldn't take no for an answer, which only made me more annoyed and I hung up. I called my bank immediately and asked what I could do. My bank advised I put a password on my account to ensure whomever tries to access my account has been authorized. Call your bank and see if this will stop the payments being take going forward.
Your best bet since they already have your information is to close the account ASAP. Your bank can easily transfer the money to a new account, routing number and issue new checks and everything. Good luck!