CapitalOne Credit Card ripoff OFFERED 2.99% RATE on Bal. transfer, but disclosed 9.99% AFTER Richmond Virginia
Acccpted offer for 2.99% CREDIT CARD balance transfer rate FOR LIFE - CapitalOne transferred the balance, THEN disclosed that the rate would ACTUALLY be 9.99% for life, higher than we were paying on the last card! I called immediately, and they refused to lower the rate OR undo the transfer. Our credit rating is expectionally high - in the 700s - and they had NO valid reason for nearly tripling the rate! Worst of all, they disclosed the high rate AFTER the fact! I held for twenty minutes, talked to a supervisor AND "manager", to no avail.
DON'T BE FOOLED like we were!
Barb
villa park, Illinois
U.S.A.