Complaint Review: Capital Credit Alliance

I was sent a letter saying that I was approved for a $6,500 card through Capital Credit Alliance good for a number of different products through a catalogue similar to Fingerhut. I was told to call a number (1(800)277-7056) to activate.

CCA gave me their whole speech on how I would recieve my money back in coupons, etc... They were supposed to take my $199.99 membership fee out on Nov. 27th, 2001.

I called and cancelled my membership before that date and was told that it would be taken care of. I found out the money was taken out of my account anyway,

So infuriated I called the number back to try to speak with someone in charge to fix this problem. I was told there was absolutely no one on that end I could speak with, and they had no website.

I was given a customer service number to call, (1(800)760-4045). I've been calling this number for two weeks, there is no recording, just music for about 15 seconds, then dead air. Will I get my money back???

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