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  • Report:  #558193

Complaint Review: Capitol One Credit Cards

Capitol One Credit Cards Does not cancel your account even if you ask them too. After a long frustration with this "shitty" CC company, I called them 4 times to cancel my account after paying it off. Each time, I found out Internet

  • Reported By:
    TrueReporter — San Diego California United States of America
  • Submitted:
    Fri, January 22, 2010
  • Updated:
    Mon, August 09, 2010
Capitol One does not cancel your CC account even if you ask them too. After a long frustration with this 
"sh**ty" CC company, I called them 4 times to cancel my account and close once for all after paying it off.  
Each time, I found out that they have never honored my request. They kept sending me a bill every
month there thereafter.

Solution: When you cancel any financial account, make to get a cancellation code from the rep. This 
confirmation code would only be spat out if the cancellation in fact took place. Moreover, they raised the 
APR on my wife's card for no apparent reason.

I hope this helps,

1 Updates & Rebuttals


Steph

Minor Hill,
Tennessee,
USA

I used to have capitol one

#2Consumer Comment

Mon, August 09, 2010

I used to have a capitol one credit cards and I got rid of them they suck. I would never have 1 of their credit cards in my wallet again . I would advise folks if they have a capitol one credit card pay it off and cancell the card their interest rates are high and thier fees are a rip off as well

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