Complaint Review: Capitol Water Technologies Gary Swingle

On December 12, 2001, I purchased a water softener from Capitol Water Technologies. The salesman's name was Gary Swingle. He promised to ship me a 3-years supply of soap that should have taken two weeks to deliver (his words).

It is now May 23, 2002 and I have still not received my soap. I have repeated called this man and he has promised to send me a check for the amount it would cost to ship the soap (yes, I have given up on ever getting the soap). That was on May 1, 2002, and I still haven't gotten my check.

Mr. Swingle repeatedly ignores my phone calls by remember which phone I use to call him (he has a Sprint PCS phone with caller ID so he just doesn't answer when it's a known number).

Michael
New Philadelphia, Ohio