Complaint Review: Captial Auto One Finance

Capital One Auto Finance is a major rip off company. I was behind one payment due to 911. i made arrangements to defer that one payment to the end of my payments, I would have had the truck paid off in January.

The November prior to this I got a letter stating I owed 2 payments and they were due in 14 days or I would be charged the interest on a daily basis. No one at the company ever told me this I just figured I would be paying at the end of the agreement. Still to this day I have not recieved my title nor any paperwork stating that the loan is paid in full.

I have tried contacting them several times with no luck. DO NOT EVER USE CAPITAL ONE FOR ANYTHING, READ THE SMALL WRITING IN EVERYTHING THEY SEND OUT!!!! BEWARE...

FEDUP
Keller, Texas
U.S.A.