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  • Report:  #1337708

Complaint Review: Car Hop

Car Hop Grossly unprofessional conduct Joplin Missouri

  • Reported By:
    Ken — Duenweg Missouri USA
  • Submitted:
    Fri, November 11, 2016
  • Updated:
    Sun, November 13, 2016
  • Car Hop
    801 S Rangeline Rd
    Joplin, Missouri
    USA
  • Phone:
    417 623-0828
  • Category:

I went into this location and in good faith started through their approval process. The gross unprofessional who was supposedly processing my request kept asking for more information. That information would be provided and he wanted more. Then the final straw was when he accused me of being a liar and thief.

All of the information provided was accurate and legal and yet these vultures to my private information and kept digging for more information. I fear for the security of my personal information which these grossly unprofessional individuals abused.

This company is untrustworthy and all customers should run for the hills rather than do business with these people.

2 Updates & Rebuttals


Car Hop

#3Author of original report

Sat, November 12, 2016

Yes, it did go from all things were looking good headed to approval to accusations without provocation. If you do not understand the term legal, then maybe you need a dictionaryl. Even the sales person at the location stated that the person reviewing the loan was being a jerk. It does not matter whether this is a subprime lender or a Wall Street lender, there is no reason for the behavior exhibited by this company. It seems by your response that you might work for Car Hop.


Robert

Irvine,
California,
USA

What is the Full Story

#3Consumer Comment

Sat, November 12, 2016

You are at a Sub-Prime lender which means that you can't get financed by a more "traditional" lender.  Generally this is because you have not proven you can handle credit, but in your case it could be your ability to document your income.

You see it doesn't go from submitting proof of income to being called a thief and liar without something happening between those two things.  It also is a very odd statement to come out and say that your proof was "legal". 

So what is missing here?  What type of income proof did you provide?  What other information did you provide?  What information did he still want?

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