Complaint Review: car hop (UAC)

I had purchased a vehicle from car hop. I only had the car for two days before it spun out on the highway everything locked up grass and dirt went flying everywhere.That same day I took it back to them and let them know what had just happened maybe 1 hour before I got to them.Now yes their was dirt and grass in the car from what had happened.The man was very disrespectful he just wanted the sale.Now on the video it says if anything go wrong with in 3 days you would get your refund back and now it's been months and I still haven't heard anything I need help can someone lead me in the right direction they just can't be going around doing this to people.