Complaint Review: Car-Mart

I bought a car 24 days ago and it is in the shop for the 2nd time having a motor replaced. I am a single mom trying to hold on to my job and when I asked Matt the GM if they could help me in some way get back and forth to work (a 70 mile round trip) I was told "other people have found themselves in your situation and figured out a way" I was also told "you aren't the first person to have a motor go out and you certainly won't be the last" The 2nd time the motor went out (6 days later) I was over 100 miles from home and towed the car back to Springfield at my expense ($451.00) because I didn't want it to appear that I had abandoned the car - when I asked for them to reimburse me I was told sorry - if you had left it there we would have taken care of it. I have had to pay for car rentals to get back and forth to work - I have asked for 2 things and they will NOT do either, the first thing was to please reimburse the towing or replace the muffler because at this point I don't have the money to.

Kristie
Buffallo, Missouri
U.S.A.