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  • Report:  #1086676

Complaint Review: Car Pros Kia Tacoma

Car Pros Kia Tacoma Doesn't honor online quote Tacoma Washington

  • Reported By:
    Alan — Shelton Washington
  • Submitted:
    Mon, September 23, 2013
  • Updated:
    Mon, September 23, 2013

I was looking for a new Soul and contacted Car Pros because of their ad.  I negotiated a price online and set up an appointment.  I was told both of the two colors I wanted were in stock.  I told them I had an hour and a half drive and didn’t want to drive all that way if they didn’t have a car in stock.  I confirmed the appointment just before I left.  When I got there I was told we only had one and we JUST SOLD IT. So I said I was told there were two and the new story was we sold the other one yesterday.  Then they said the price I was quoted was from the ad last month, but I had an email saying they would honor that price.  So they went back to saying that it was first come first serve.  I told them I could have come a day before, but they wanted me to set up an appointment.  I guess nothing has changed with car dealership.  I had hopes they might be different.  I was wrong!

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