CAR SPA 0021 Damaged Paint on Auto prior to cleaning Virginia Beach , Virginia
Capr Spa 0021 apparently has a policy of removing one's antenna prior to washing. That should NOT include gouging the paint off with a plyers and then telling you they are not going to do anything about it. I have taken my vehicles to car washes before, but never have been damaged. This is my first and last time to that car wash. Fair Warning all others.
1 Updates & Rebuttals
candace
charlotte,North Carolina,
USA
Car spa ruined my engine!
#2Consumer Comment
Wed, June 22, 2011
I took my car to Car Spar on Holland road in Virginia Beach in June of 2001 for a routine oil change and wash. 2 days my oil change my vehicle would not start, the vehicle would occasionally stay running for a short period of time before stalling out and would blow white smoke. After being diagnosed by my mechanic he stated that the oil change was not done properly and they left a build up that caused my oil rings to become stuck. I called auto spa and spoke with Mike the manager and he stated he could not do anything until the following day, after telling him this is my only vehical and I needed some answers today he stated he would speak to my mechanic and call me back. after an hour he returned my call and stated that my mechanic told him everything and that he did not feel they were responsible that they use the same oil in every car and there is nothing he can do and he cant get ahold of his VP. I am now seeking legal and media action to handle this! Do not go to Auto Spa they will destroy your engine and leave you with the bill! I have been told by many mechanics that if the rings can not be fixed I will have to replace my engine!