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  • Report:  #857594

Complaint Review: Car Zone

Car Zone Five days late on payment vehicle repossessed Webster, Florida

  • Reported By:
    D — polk city Florida United States of America
  • Submitted:
    Thu, March 22, 2012
  • Updated:
    Fri, March 23, 2012
  • Car Zone
    381 N Market Blvd in
    Webster, Florida
    United States of America
  • Phone:
  • Category:

Car Zone repo'd my truck when I was five days late on one payment.  No call, no letter, no one even gave us a chance to retrieve our personnal belongings.  It is their right to place the vehcile in default after the first day but a call could have helped us take our drivers license, cell phone, title to a horse trailer, horse feed and other personnal items out of the vehicle. 

Truck needed repairs on two injectors and was scheduled to be repaired the next day, $1200.00 was the estimated cost.  Thanks God I did not invest this money yet, and the check was in the mail for the payment.  Stopped that payment as soon as I got a ride home from work. 

Oh yeah, hope they did not drive too far, the fuel gage never worked, always said "full", it probably had less than five gallons in it because they were going to take the tank off tomorrow as well.  Also hope they know how to hold on it has a hell of a "death" wobble when breaking.

They placed a GPS on the vehicle and knew where it was, do not understand why no one called so I could at least let them know that a payment was in the mail as they were pulling away. I am going to miss the truck, but honestly, we were looking at at least 7 to 8 thousand dollars in repair bills.  So all I want now is our stuff.

6 Updates & Rebuttals


Southern Chemical and Equipment LLC

Sarasota,
Florida,
USA

Here in Florida is was found to be an invasion of privacy

#7Consumer Comment

Fri, March 23, 2012

The whole reason these devices were outlawed here in FL was a violation of privacy issue.

The way these devices were being used, they could actually keep a record of wheree a person went, etc. all in real time. You could actually follow someone around and track their activities, etc.

As far as the dealer's incentive to disclose? That's easy. It keeps you from getting sued!

The customers incentive to agree to installation? Maybe better finance terms.






Jim S

Anaheim,
California,
United States of America

What Is My Incentive....IF

#7Consumer Comment

Fri, March 23, 2012

I were the dealer, I knew about the law, and told my customer there was a GPS device in the car?????  I can't see how this makes any sense unless the customer (a) told about the GPS, AND (b) waived the fact the GPS was installed.  Otherwise the dealership would have been out of business a LONG time ago....  If I wanted to secretly protect my investment and leverage my ability to collect, that's another thing and it makes sense (breaks the law, but hey...) given the point in the transaction, but then why would I let the customer know about the GPS??  I mean it all comes back to that point....??


Ken

Colorado,
USA

How would the OP know there was a GPS tracker...

#7Consumer Comment

Thu, March 22, 2012

on the car unless they were told.

They're not just mounted in plain sight on the dash.

I would agree, they need to be sure they didn't sign a consent before jumping off with a lawsuit.


Southern Chemical and Equipment LLC

Sarasota,
Florida,
USA

How it shoul work and how it does work are 2 different things

#7Consumer Comment

Thu, March 22, 2012

I know for a fact that most of the buy here pay here car lots use these devices without the knowledge and consent of the customer because there is no enforcement, and no penalty when you get caught.

This law is a toothless tiger just like the do not call list. There is no way of actually enforcing it.

The ONLY remedy is to make it a civil matter and recover actual damages.


Ashley

springfield,
Missouri,
U.S.A.

What about his contract?

#7Consumer Comment

Thu, March 22, 2012

" The State of Florida made it illegal a few years ago for any licensed car dealer to place GPS on a vehicle for the purposes of recovery and/or tracking a vehicle of it's customers. The only exception to this is if you signed a waiver at time of purchase to allow them to do this."

SHouldn't he check his contract and paperwork to see if he did sign a waiver before sueing them? Its highly likely that they did have him sign something saying he agreed to it. I mean, its worth checking before wasting money on a lawsuit.


Southern Chemical and Equipment LLC

Sarasota,
Florida,
USA

Hey "D", you have recourse due to the ILLEGAL GPS

#7Consumer Comment

Thu, March 22, 2012

Hey "D",

Sorry to hear about this. But there is good news!

The State of Florida made it illegal a few years ago for any licensed car dealer to place GPS on a vehicle for the purposes of recovery and/or tracking a vehicle of it's customers. The only exception to this is if you signed a waiver at time of purchase to allow them to do this.

Get a lawyer right now and sue them for your damages. Your legal rights have been violated.

Contact the licensing division that regulates car dealers and talk to them about it.

Time to educate a bottomfeeder!

Good luck!

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