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  • Report:  #670262

Complaint Review: cardquery.com

cardquery.com emergency message over the internet that my C drive and several other items was found to be comp promised and immediate action was required. Then brought up a screen which stated that for $39.95 they Internet

  • Reported By:
    Lynn — Salmon Idaho U.S.A.
  • Submitted:
    Fri, December 10, 2010
  • Updated:
    Fri, December 10, 2010
  • cardquery.com
    Internet
    United States of America
  • Phone:
    208-303-0369
  • Category:

While on my computer I received a notice that my computer drives had been placed in serious risk of being destroyed and needed immediate attention. Another screen came up and displayed my system showing that my C drive and programs would be destroyed if I didn'take action now.  They displayed their program and stated for $39.95 they would correct any problems my computor was having including removal of any viruses.  They stated that it would take approximately 211 minutes max to completely provide this service.  I have had strouble with my computer and felt that this was necessary as described by the company. The message shown on my computoer screen that "Internet security scan in progress". Twelve hours later I had to ghet back on my computer and the same message was still being displayed.  Nothing was done to correct any problems that I needed removed. I could not find the company or any information from them, undtil I called my bank.  They did not have a number for me to call, but they did have a web sight. I will definately take the needed steps to resolve the issue of Fraud if the company refuses to return my money as I am a semior, retired USN and on a restricted income. My advise now would be not to address any company, individual or notice of computer problems with any one you don't personally know. If you have problems like I do; contact a professional at a company that you know is capable of handling the issues

1 Updates & Rebuttals


Susan

This City,
Illinois,
USA

VIP

#2Consumer Comment

Fri, December 10, 2010

VIP, their program probably stole everything they can. If I were you I would buy ID Theft insurance from my bank or credit card company.

Free and safe, but takes long if you do the full scan is Windows LiveOne.

(((Redacted)))

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