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  • Report:  #625759

Complaint Review: Cardservice International - First Data

Cardservice International - First Data First Data Charges fees - Takes unauthorized monies out of account- No Reason for Fees given - Uses Collection Agency Houston, Texas

  • Reported By:
    Beverly — Phoenix Arizona United States of America
  • Submitted:
    Wed, July 21, 2010
  • Updated:
    Thu, July 22, 2010

Below is one of many letters I sent them, certified and signed for:

Now their collection company is harassing me and will not send me an explanation of the 123.00 they say I now owe.

They took 100.00 out to close the account, was with them over 5 years- no time limit involved- just charges everyone $100.00 to close an account--just takes money from my business account. - I will never get that back--claim is was in my contract!

'January 18, 2010                                      

Cardservice International
5251 Westheimer Road
Sixth Floor
Houston, TX 77056-5404


Re: CLOSED Account No. 267924156883

Dear Sir/Madam

Enclosed is a copy of a collection letter from your establishment a copy of a fax closing my account (Dated 3/09/2009) and copies of older bank statements showing your infamous $8.00 deduction.  

You have been taking $8.00 out of my account for over 10 months now.   I have enclosed 4 months of my business bank account records showing the $8.00 mysterious charge coming out; I can produce one for each month up until December 2009.  

In January 2010, I closed that bank account for the sole purpose of stopping you from taking out this bogus charge.  No one at your establishment knows what it is for. I have called your accounting department every month for the last 10 months.

I receive reimbursement checks for the $8.00 charge but your staff tells me that they do not know what the $8.00 charge is for nor do they know how to stop it from being deducted from my account.

I see now you are complaining about a payment not make, one that is not owed, and charging me a $25.00 fee for a closed account and still charging me $8.00 for a service that I am not getting.

Do you know what you are doing? Do you know what this charge is for?  I do not have an account with you.  Will I have to sue you to get this matter closed?'

1 Updates & Rebuttals


Beverly

Phoenix,
Arizona,
United States of America

Take off account No.

#2Author of original report

Thu, July 22, 2010

Below is one of many letters I sent them, certified and signed for: Now their collection company is harassing me and will not send me an explanation of the 123.00 they say I now owe. They took 100.00 out to close the account, was with them over 5 years- no time limit involved- just charges everyone $100.00 to close an account--just takes money from my business account. - I will never get that back--claim is was in my contract! '

January 18, 2010                                      
Cardservice International
5251 Westheimer Road Sixth Floor
Houston, TX 77056-5404

Re: CLOSED Account  On 03/09/2009

Dear Sir/Madam

Enclosed is a copy of a collection letter from your establishment a copy of a fax closing my account (Dated 3/09/2009) and copies of older bank statements showing your infamous $8.00 deduction. 

 You have been taking $8.00 out of my account for over 10 months now.   I have enclosed 4 months of my business bank account records showing the $8.00 mysterious charge coming out; I can produce one for each month up until December 2009.  
In January 2010, I closed that bank account for the sole purpose of stopping you from taking out this bogus charge.  No one at your establishment knows what it is for.

I have called your accounting department every month for the last 10 months. I receive reimbursement checks for the $8.00 charge but your staff tells me that they do not know what the $8.00 charge is for nor do they know how to stop it from being deducted from my account.

I see now you are complaining about a payment not make, one that is not owed, and charging me a $25.00 fee for a closed account and still charging me $8.00 for a service that I am not getting.

Do you know what you are doing? Do you know what this charge is for?  I do not have an account with you.  Will I have to sue you to get this matter closed?'

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