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  • Report:  #1061489

Complaint Review: Care.com

Care.com Completely unethical care.com Internet Nationwide

  • Reported By:
    Very upset lady — Redondo Beach California
  • Submitted:
    Sun, June 23, 2013
  • Updated:
    Sun, June 23, 2013

Hello,

When I initially signed up to care.com I did it on the recommendation of a friend. I did not really have the money to be able to post an ad so I even found a coupon code to discount the one month membership I signed up for. 

Today I discovered that Care.com has taken $40 a month from a credit card I no longer thought was active. I am so upset and I am in so much trouble with the credit card company. 

When I signed up I remember making sure it was just a single months access. I searched for coupons to discount the rate so I could afford to place an ad.  

I signed up on June 11th 2012 and they have taken a total of $520!!!! I am so very very upset and this is completely not fair. 

I did NOT sign up for a recurring payment. It is completely unethical. 

I am not a dumb person, I read things in advance before I sign up and I really made a point of making sure my membership was just for one month to post one ad. 

I am so upset that care.com has taken this money. 

I discovered this because I got a call from the credit card company to ask me what my plan was to pay off the credit. I can't believe it. I'm just so upset. 

I feel that this is completely unfair and I ethical and I would like to request a reimbursement for this money.

Please please please help me resolve this. I cannot afford this kind of unfair sItuation

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