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  • Report:  #426714

Complaint Review: Care.com

Care.com is an unethical and fraudulent company Internet

  • Reported By:
    Friendsville Tennessee
  • Submitted:
    Sat, February 21, 2009
  • Updated:
    Thu, February 04, 2010

I purchased their service for one month at a rate of $25. Not only did no service provider listed on the website respond to my inquiries about me purchasing the services they advertised, Care.com continued to charge $25 each month thereafter. They refused to refund any money and stop the withdrawals from my bank account. I notified my bank which opened an fraud investigation and also filed a police report. I got my money back. If you are a victim of this, please do the same.

I don't recommend their services, which have absolutely no value. Also, they literally steal your money.

Beechbum22
Friendsville, Tennessee
U.S.A.

1 Updates & Rebuttals


SSCleve

Wenham,
Massachusetts,
United States of America

Auto-Renew Care.com

#2UPDATE Employee

Thu, February 04, 2010

I wanted to let you know that I saw your blog post and I'd love to see if I can help resolve the situation. We do have an auto-renew policy for the convenience of our members. But if you've already finished using Care.com to find a care provider, I am happy to help you resolve the situation. Please contact tchang@care.com and we will do our best to fix this quickly. Thanks for bringing this to our attention. And thank you, too, for using Care.com.

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