Care Credit - GE Money CHANGED MY PAYMENT TYPE AND CHARGED ME FOR OVER 1 YEAR LATE PAYMENT FEES austin, Texas
I HAD BEEN PAYING MY CARE CREDIT TO GE MONEY ON TIME EVERY MONTH WITHOUT DELAY FOR 2 YEARS. THEN ONE DAY THE STATEMENTS STOPPED COMMING BUT I STILL CARRIED ON PAYING THEM ON THE SAME DATE OR A DAY EITHER SIDE EACH MONTH NOT KNOWING THAT THE DATE HAD CHANGED AND I WAS PAYING A DAY OR 2 LATE EACH MONTH FOR ALMOST 1 AND A HALF YEARS TOTALING OVER $1000 IN CHARGES, WHEN I SPOKE TO GE MONY THEY SAID I HAD CHANGED MY PAYMENT DETAILS TO AN ONLINE ELCTRONIC PAYMENT INSTEAD OF MAILED STATEMENTS, I ASKED THEM WHEN THIS WAS DONE AND THEY TOLD ME IT WAS ON NOVEMBER 16TH ON A MONDAY....GET THIS, 2AM WHEN I HAVE TO UP BY 6AM FOR WORK!HAHA!
NOW MAYBE I SHOULD HAVE KEPT A CLOSER EYE ON THIS AND QUESTIONED THIS AT THE TIME BUT SURELY AFTER PAYING ONTIME EVERY MONTH THEN ALL OF A SUDDEN LATE EVERY MONTH THEY SHOULD HAVE USED SOME CUSTOMER SERVICE AND LET ME KNOW! IS THERE ANYTHING I CAN DO OR CAN ANYONE GIVE ME DETAILS OF WHO I CAN CONTACT?