Complaint Review: Care Credit - GE Money

I have been a Care Credit customer for over 2 yrs and have paid on time online. Despite this my interests rate was recently increased to 26.99%. Last month I paid online, on time and received an e-mail confirmation that the payment was received on the due date. When I looked at my statement, I saw to my disgust a $40.00 late fee! I have called customer service and their rational for charging me is that the payment was received after 5:00 p.m. EST. I live in CA. When I return to work I am going to pay this off, but I do intend to take them to small claims court and go on KMUD to inform Northern California and Southern Oregon listeners not to do business with GE MONEY or Care Credit under no circumstances. Where is the Mafia when we need them!!!!

Barbara, R.N.

Talk show host

Nurse Activist

Labor Activist