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  • Report:  #1421307

Complaint Review: Care Credit

Care Credit Synchrony Bank Loaned me money under promotional offer. Orlando Florida

  • Reported By:
    Jonathan — Lansing other United States
  • Submitted:
    Fri, January 05, 2018
  • Updated:
    Sat, January 06, 2018
  • Care Credit
    PO BOX 960061
    Orlando, Florida
    United States
  • Phone:
    1-866-893-7864
  • Category:

I borrowed $800 from carecredit for the final stage of a tooth implant. I paid them off in their promotional period, and according to the contract, should owe nothing in finance charges. They have charged me 2 late fees, totalling $54 on a zero balance. Not just unfair, but totally goes against the language in the promotion. They won't listen to reason, so here I am.

2 Updates & Rebuttals


Jonathan

Lansing,
United States

Scam

#3Author of original report

Sat, January 06, 2018

I paid it off, now I get a late "fee" assessed on a late fee? I paid it off within your promotional time period. Extremely misleading at best. 


Walter

Columbia,
South Carolina,
United States

Fee vs charge

#3General Comment

Fri, January 05, 2018

Late fees are not finance charges. They are accessed when your payment is not received by the due date. Finance charges, interest, was not charged by your post, so they didn't violate the offer. You were just late with two payments.

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