Carecredit GE Moneybank Is A Huge Ripoff! deferred interest scam-with outrageous finance charges Orlando Florida
GE Money bank sells consumers on the idea of deferred finance charges. I charged $10,000.00, and missed the year end (I thought it was Jan 30th-it was Jan 9, 09). I called them to pay off the balance (under 2k) and negotiate the outrageous finance charge of $1779.50.
They were extremely rude over the phone, (after 30 minutes of holding) and offered to cut the finance charge in half. I did not take the offer as I was offended that was the best they would do.
I called back today to discuss with another person-hoping to get someone who was trained better in customer service. They hung up on me and informed me that I could not talk to anyone at GE money bank.
This group takes avantage of consumers and has shadey practices. In one year, I paid the majority of my balance, often paid early, and paid way over the limit due. Too bad they don't value their cusomers-they are sharks and show no empathy or willingness to work issues out in a resonable manner.
Kathleen
olney, Maryland
U.S.A.
2 Updates & Rebuttals
Cory
San Antonio,Texas,
U.S.A.
Interesting
#3Consumer Suggestion
Wed, January 21, 2009
It was a great deal to borrow $10,000 at no interest for a year UNTIL you screwed up and missed a payment due date and then it's a big SCAM. "This group takes advantage of consumers". HOW? YOU took advantage of THEIR $10,000, which you didn't have to. I use those 1 year or 18 month plans all the time BUT if you screw up or miss a payment, it voids out the no interest clause and you end up paying out the butt. You really have to pay attention to that last payment cause it's not when you last 30 day payment is due, it's when the contract began, which can be 10 or 20 days BEFORE the last payment should be due. It's all spelled out on your monthly statement, which evidently you didn't bother to read.
John
Califon,New Jersey,
U.S.A.
So what's the rip off?
#3Consumer Comment
Wed, January 21, 2009
You failed to abide by the terms and were correctly charged the finance charges....that's the way it works. They held up their end in not charging you finance charges through a certain date. They offered you half off on the finance charges, which they DID NOT HAVE TO DO, yet you still cry. I hope they make you pay the whole thing now.
YOU are the one who is trying to take advantage of a company that 1) bailed you out when you clearly didn't have the money and with a very generous offer and 2) offered to eliminate half the rightfully charged finance charges after YOU failed to uphold YOUR END of the bargain. You are not a valuable 'customer'. If you didn't need them, you wouldn't have been their 'customer' to being with.