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  • Report:  #753736

Complaint Review: carefree lifestyles

carefree lifestyles BEWARE! Internet

  • Reported By:
    wev — tarzana California United States of America
  • Submitted:
    Sat, July 16, 2011
  • Updated:
    Sat, July 16, 2011
  • carefree lifestyles
    1031 5th Street, Miami Beach
    Internet
    United States of America
  • Phone:
    305-534-3531
  • Category:

On 6/28/11 I contacted Carefree lifestyle to reserve a Ferrari California for my Wedding. 
Sean Cary was the representative that assisted me.  He said no problem told me the total
would be $4722 he sent me credit card authorization forms and I sent them back
to him immediately. I received from him an email confirmation #005170C. 

Sean Cary calls me the night before and attempted to Bait & Switch
me into a F360 Modena.  His sales practices are deceptive and dishonest, I was guaranteed a Ferrari California both orally and in writing and Carefree lifestyle did not deliver on agreed
vehicle even though I was charged the full amount.  I immediately attempted to reach a supervisor to explain the situation and I needed help because this was not just another rental to play
around for the weekend.  This was my WEDDING! 

I would characterize their demeanor as callous or insensitive.  They did not delivery the vehicle promised and my credit card had a $4722 charge while I was on my Honeymoon.  After my honeymoon I attempted to get a refund again and kept getting the runaround.  I contacted my credit card company and they said if they would not refund money by 15 days they would do a charge back.  On day 14 I get a call from Janet saying they were sorry and refund money.  It does not surprise me they waited until the last day. Like I said they do not care about their clients.




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