Complaint Review: Carefree Pet Care

My complaint is against Carefree Petcare for services not rendered and unprofessional conduct.

I hired Carefree Petcare to provide daily petsitting services to my cats from 3/10/08-6/4/08.

On 4/13/08, I discovered the petsitter had been repeatedly skipping visits totalling 21 days. I made my discovery by reviewing a security camera I had installed in my home. Carefree Petcare has billed me for daily visits from 3/10/08-6/4/08, including the 21 days that they didn't show for work.

Several times, the food and water bowls were left nearly empty. One time, there was a barstool left next to an open window and I live on a high floor of a building.

Another discovery I made from my camera was Carefree Petcare's owner, Doreen Tafelski, bringing guests to my home without my consent while I was away. After I asked her not to do it again, she sent me an irate email denying any wrongdoing.

Judy
Coronado, California
U.S.A.