Complaint Review: Carexpress

I noticed a lot of "wanted" charges on my September credit card statement from four different membership companies....none applied for.     One of them was from  Carexpress @$39.99/month charge that also appear on my October statement.  In fact, these are 5 different  unwanted charges starting on my September visa card statement all posted within 1 -2 days from each other. After careful investigation, it seems that came from my last mail order charge (that same day posting) from a internet clothes company that I ordered some items for my mother.  They did asked me to try a Discount membership for 30 days for FREE and I would get 20% off my order...which I agreed to (by phone and they said our conversation was being  recorded (which I didn't mind)  and the costs is only $14.95/month...but they asked me if I agree to discounts in travel, health, hotels, beauty, coupons, discount movie tickets,  etc. I said, "why not...it's only $14.95/month membership and I get 30 days free and if I want to extend it, it'll be only $14.95 and I can cancelled at any time.        What really happened was  that they don't tell you is that the travel, health, hotel, vacation, beauty, coupons are all offers for membership to different  DIFFERENT organizations, EACH with their own membership fees.  The original mail order company that you FIRST ordered your merchandize, passed on your CREDIT CARD number to all these OTHER "membership" agencies and that's how they got a hold of your credit card number and that's how they are STILL ABLE TO KEEP on charging on your card.    

CAREXPRESS..... $39.95 /month membershop:     1-888-635-9532  (Horsham, Pennsylvania) AKA  National Health Partners, Inc.:  120 Gibraltar Rod, Ste 107, Horsham, PA 19044.         The President/CEO is David M. Daniels, graduate of Georgia Military Academy, University of Houston, BA in Finance.  Alex Soufflas, Chief Financil Officer/Exe. Vice President and is an attorney speicializing in public/private securities offerings, mergers & acquistition, contract t Duane Morris LLP, He's got a B.S. in acct from Purdue University,  jris doctor from Boston College Law School.  Patrica S. Bathurst is Vice President.  Horshm, Pa is a REALLY small town of 14,842 with 90% white, 3.79% Afro-American, 4.34%,  Asian, .98% other.  The whole town is 5 miles square (14.2 Km2)   You have charges on your credit card, first, use the NICE person approach by calling up the phone number listed on the credit card statement: 1- 888-635-9532...and before your start your inquiry, you are going to start your conversation really nice and get that Rep's name.   Then after you verbalized your complaints,  you will be met with a lot of yelling from the Rep. at the other end of the end and talking over you while you are trying to explin. (really non-cooperative).  But that's O.K.....don't get upset yet......you just feed into it.  Ask to talk to their Supervisor...(if you're lucky, you 'll get a Supervisor)....usually YOU WILL GET A HANG-UP from them!!!   You will be annoyed...but still DON'T get mad.   You can contract or drop a memo/letter to  the The President/CEO is David M. Daniels,  Alex Soufflas, Chief Financil Officer/Exe. Vice President,  Patrica S. Bathurst is Vice President, telling them of your experience, name the Rep that you were talking to.  This is a VERY IMPORTANT LEGAL STEP because it establish "motive" for fraud should the TOP management decide NOT to take any steps to personally refund your credit card charge..then THEY and THEIR company will be held legally responsble for " KNOWING WITH INTEND TO COMMIT FRAUD".  (that's a criminal offense).  Their company is listed as an INC. (Corporation)...which means the company is registered with the State of Pennsylvania with their Articles of Incorporation listing the name and all their subsideraries and all their All that information is PUBLIC access by any interested individual.  

You as an individual are a "PEON" nobody, you have no power by yourself.     You are TOO LOW on the food chain for them to deal with you.  They will just ignored you.  You are just a little "flea" to them..a NOTHING....JUST A PEST...........then next month ANOTHER charge will be on your credit card...SO in order for you to STOP them, you have to CALL IN THE BIG BOYS!!   You have to be a BIGGER jerk or a BIGGER b***h than them.   You have to to get  PEOPLE...who is ABOVE their food chain who are MORE powerful over them.    

So meanwhile  Contact: Pennsylvania's Attorney General's Office: Bureau of Consumer Protection: 16th Floor, Strawbery Squaare, Harrisberg, PA 17120...follow by: Dept of Consumer Advocate: 555 Walnut Street 5th Flor Forum Place, Harrisberg, PA 17101-1923.   And for those who are VETERANS, contact your local office: 20 Wayne St. , Lewistown, Pa and also the U.S. DEPT. OF VETERANS: 810 VERMONT AVE. N.W., Washington D.C. 20420   And of course, if you lived in another state and your credit card has been charged fruadually across STATE LINES...that mean it involves "inter state commerence"...that's the F.B.I.'s jurisdiction: F.B.I.  (Fraud in Trade Department) 600 arch Street - 8th Flr. Philadelphia, PA 19106. For every complaint sent in, these government agencies will OPEN a case on that company.   If there enough complaints, then that company will be fine hefty and have to pay restitution to all those they scammed.  If that company is so willing to scammed you, they are probably scamming the government on their income tax..... you may also want to contact the I.RS. and put in a complaint with the I.R.S. 600 Arch ST. Philadelphia, PA 19106. They are in the SAME building as the F.B.I.        If the people in the company are snakes and  company's income is received  illegally or "laundered"...I.R.S. is a BIGGER snake...in fact, the I.R.S. is a COBRA...it SWALLOWS snakes whole!!! 

It sounds like a lot of work...but all you are doing is writing ONE incident letter, naming names, time, place, copy of your credit card statement (highlighted) ...then make copies and sent one to each one of the above agencies. THEY WILL TAKE CARE OF THE REST.      Believe me, you are going to get results....fast.  

P.S. If anyone get rip off (via credit card) and you are in  foreign county (like England), there is international  reciprocity through the Hauge Convention (established after WWII with our allies, England, France and several other ally countries). 


OTHER COMPANIES that are linked to this same scam that ususally show up on the credit card at the same time:

Boom, Health & Beauty @ $59.97/mo.  1-877-321-9292  (Burbank, Calif)  ..AKA Healthbuy.com AKA www.websupportcenter. com, AKA  Pacific Natural Co.  2049 North Lincoln, Burbank, Calif 95104  (This company only have 1-5 people working there..and  when you usually called in, you will always get a person named Christain (a real jerk who keeps hanging up on me and talk over me and yells at me...doesn't disclosed the REAL name of the company or the address. I was persistant.  I called back 3 times after he hung up on me.  I called him back again the next day and he knew who I was before I said a word so I guess my name and phone number must light up on his phone monitor.   He hung up on me 3 times and I repeatedly told him who I was and what line of work I do, he hung up anyway and on the 2nd day, after 2 hung ups again, he finally got passed over to his supervisor: Brenda.   They are on my NEXT list to deal with....esp. that Christain...he is a  REAL JERK and sound who finally disclosed the REAL name of their company and address.  But that's o.k......  I can be a BIGGER JERK.  
  
SB*Sav2GO ....$14.95/month 1-888-272-5027 (Texas);  / SB Leisure  $14.95  (Plano, Texas1-888-527-2589, TX,   BOTH are subsidiaries of  Stonebridge Benefit Services:  2700 West Plano Parkway, Plano, Tx 75075.   They called me at work.  I told them that I didn't signed up for any membership. I asked for her phone number...the Rep. said that they don't give out their phone number...but I got their phone number anyway. All incoming calls to my office, the phone number lights up on my phone monitor.     I told her who I was and the office that they just called.      They took the charge off right away.  I better followed up with some letter to them and their mother company: Stonebridge Benefit Services. (Texas) to make sure that the charges are definity off....and of course, a cc copy to District Attorney, Secretary of State, F.B.I., Dept. of Consumer Affairs for the State of Texas. 

Coupon Scratch ..$24.97/month  (Tennessee)1-917-546-8913 is the wrong number. The Corect phone number is 1-888-494-9468 email contact: support@couponscratch.com 8-5PM Pacific time. Address: 5100 Poplar Ave., Memphis, TN 38137.  I got the charges taken off through my credit card company.