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  • Report:  #1502138

Complaint Review: carhistory.online

carhistory.online known web addresses usvindata.com; carhistory.online ABOUT says: CAAS Holdings Group LLC; Bait and Switch (low price to higher) Mar Vista CA

  • Reported By:
    Taco Nope — Rockville United States
  • Submitted:
    Sat, November 21, 2020
  • Updated:
    Thu, February 17, 2022

Original web search was Free download of a report.

After "download" was ready, a "nominal" $1.00 processing fee was required to release it. After processing by the credit card, it was allegedly available, but it actually was not.
I checked with my credict card and fouond an $18.95 charge pending.

I called the company, they gave me a choice of getting the report or refunding my money. I took the later option. The refund came through immediately on my credit card company's records.  

No harm done, except a complete waste of time.  Customer Service appologized for the "misunderstanding".  (No, $18.95 was not mentioned, What was mentioned was Free and then $1.00, and no product was immediately made available.  If I hadn't checked with my credit card company I'd have been none the wiser.   

I believe Customer Service was trying to say the $1.00 was a credit to be applied to the regular $19.95 price, which wasn't mentioned.

NOTES: I was drawn to the site as www.carhistory.online; but the charge to my credit card was in the name of usvindata.com.

Yes, I got my money back, but the bait of a full report for Free/$1.00 was fraudulent IMO.

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