Complaint Review: Carhop of Cedar Rapids

When I bought the vehicle, my check engine light was on by the time I got home from the lot. When I called to ask them about it, it took them close to a week to respond when I only had a 7 day return policy. When I finally got it into the shop, it threw several codes. They replaced the seatbelt and the timing solenoid, but completely ignored the transmission control module.

I went a week and the check engine light came back on and was intermittent for a while. Now that it's past the time to get it fixed, the light is always on. They told me they had done work on the exhaust and the suspension, but there was a massive exhaust leak and my rear subframe is almost completely rusted through.

I just bought this car in August of 2021. If they really had done work under this vehicle, they would have known about my subframe. And of course now that I'm trying to trade in my vehicle elsewhere, they expect the full loan amount with all interest back.