Complaint Review: Caribbean cruise celebration cruise line.

I did get a packet from this company celebration cruise. Out of ft larderdale Florida.  I bought it an on the 3rd day wanted to cancelled it. Was sent to 3 different people ,Amillia, Audrey, an Tasha. Which I argued my point I didn't want the package to her she said y did u get it then if u weren't goin to go. I told her after dealing with the rudeness of the company I don't want to deal with them An wanted a refund. She said No to me everytime I wanted a refund. I told her thats not good customer service an she said I had to be a customer. I said u work with the company an i payed so there for I'm a customer. She argued that I'm missing out on a great deal. I told her I don't care I want my refund again says no. Then tells me a whole spill on that already it's a prepaid an part of the money is already tied up an that if I'm having finacial prob they can only do half of what I paid. I said ita only been a couple days an she told me to be exact it's been three days. Still it's my money an I want to cancel an again says NO to me. I was on the phone an still argueing with this lady. An I said what if the tables were turned an this was u on my end. She said well that's a part of life. So more or less saying I'm screwed. I only got half of the money back an the rest they wouldn't refund back. Plz if anyone knows how I can get the rest would love to know how. Thanks.