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CarInfo1 Thought I was paying just $1 Internet
Thought I was just purchasing a simple auto report, for $1.00. Clicked on that choice, filled out the required info. for payment. Do not remember seeing anything that said that I was signing up for a monthly charge to my account. When a charge of $19.95 came thru my checking account, thought I must have misread their site's last page for my purchase. When the 2nd charge came thru my account for another $19.95, the next month, I called them and spoke to rep. and was informed that I indeed had signed up for this. Was told that they would refund the 2nd charge. Hopefully, this refund will occur, and something is done to stop this bait & switch, or make it very plain what they are selling to the general public.
1 Updates & Rebuttals
JoshCustomerService
Denver,Colorado,
USA
For A Full Refund, Email Josh@vehiclehistory.com
#2REBUTTAL Owner of company
Mon, August 13, 2012
Hello Bill,
For a full refund of your charges, please email me at Josh@vehiclehistory.com and I will immediately resolve this.
I apologize for any inconvenience you may have encountered.
Again, for your full refund contact me at josh@vehiclehistory.com.
Anyone the requires customer service, a refund, or cancellation can email me for immediate assistance.
Respectfully,
Josh