Complaint Review: Caring Transitions TruBlu House Care

I am looking to purchase a franchise as well.  I would like to speak with you regarding your experience.

I purchased my franchise a couple of years ago and have found Caring Transitions to be one of the best investments I ever made. The people there provided all of the tools and support that I needed to run a successful business. They were always available and continued to build more avenues of support for me and other franchisees. 

When I started, I was scared and it was hard work at first. There were times that I worried that I had mad the wrong decision, but the people there continued to help me and worked to drive business to my business. 

Today, I have over 20 employees that pretty much run my business for me. I work about 10 hours a week in an oversight position. I have taken a vacation every year since owning my business and have gone to places I never imagined I would have the opportunity to go to. I have bought 4 new cars since owning my business. Above all of this, I have been able to help more families than I can count. I helped people to overcome a very difficult time in their lives and have made great friends doing so. 

Following up my post of May 18, ALL charges against Mr. Buckles and Ms. Grifo were dismissed by the court.  This just underscores the unfairness of the original poster publishing allegations about their personal lives on the Internet without thoroughly checking into the facts first.  In the United States, you are innocent until proven guilty, except, apparently, on the Internet, where you can anonymously smear anyone's reputation.

This is in response to the May 14 anonymous post above.  The two individuals mentioned in that post are no longer associated with the company.  Mr. Buckles had been replaced as president of the company months before the incident occurred, and shortly thereafter Ms. Grifo also left the company.

Our company is a reputable business with over 150 locations.  The incident for which Mr. Buckles and Ms. Grifo were arrested did not involve any act of dishonesty, and was completely unrelated to the companys business.  In fact it had absolutely nothing to do with the company at all.  It was unfair to both of them and their families to promote the incident on the Internet.

The publication of their arrests through this site was unfortunate, because there was nothing sinister about the incident, in spite of how the poster tried to characterize it.  He should have taken the trouble to ascertain the underlying facts before trying to smear it across the Internet.  The two were kayaking, Ms. Grifo fell into the water and nearly drowned, and Mr. Buckles tried to save her.  When paramedics responded to a 911 call, Mr. Buckles disagreed with the way they were attending to Ms. Grifo, who was unconscious and suffering from hypothermia, and in the stress of the moment he tried to intervene.  It was an unfortunate incident, especially since Mr. Buckles was merely acting in what he thought was Ms. Grifos best interest, and one which could have happened to anyone.  Neither of them have been convicted in connection with the incident, and in fact several of the charges have already been dropped.

If anyone has any questions or concerns, please feel free to call me directly at (513) 587-4995.