Carl Ramsay CANT GET PAST THE CONTROLLING GATE KEEPER STAFF Scarborough Ontario
I found this service advertised on the internet, and dutifully sent in my $ 69.00 for genetics testing, with a request for additional dna testing. I received ther swabs, swabbed and sent them in the mail to be processed. After about 2 weeks, I called to follow up, and was informed by "Cathy" or "Kathy", who answers the phone, (and is one of the most insulting, rude, aggressive and controlling persons that I have met in a LONG, LONG time. She is rude and controlling, and is condescending. I am sure that her superiors dont know how she operates cause nothing gets past her, no complaints or enquiries, as she is the gate-keeper. Complaints and concerns over this VERY delicate matter are not treated with ANY empathy whatsoever, and they have my money now and are treating me like a piece of s___
I am 72 BTW..