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  • Report:  #475220

Complaint Review: Carl's Junior

Carl's Junior ED A District Supervisor For The New Flag Ship Store In Carpinteria. Scenario, or Provoked. Upon receiving several telephone calls to be at a grand opening interview from a Carl's Junior Supervisor; I received more phone calls by a woman who insisted I be there on a specific day.for a meeting with managers. I had applied online to this company on a State of California's Job website called career builders.com My resume was submitted. Santa Barbara California

  • Reported By:
    Fullerton California
  • Submitted:
    Fri, July 31, 2009
  • Updated:
    Sun, August 02, 2009

I had applied to CKE restaurants for a part time position while returning to a nursing college. I had found that I needed to complete three more classes to finalize my major. I had only applied for a part time position. When I walked in the CKE restaurant, the management team smiled and two members shook my hand, all the rest of the hiring team turned as if to pivot kick and walked off. The woman was there who kept calling me. She stayed off to the side of the line of managers. Then one man walked in the door and asked me to sit down and write a physical application. I told him I already posted one on the internet and that is why I was telephoned to come in. I had been employed in that very same building for almost three years before the company bought it and remodeled it. I am an older hire at 55 yrs of age with lots of experience. However, I really believe that they were just searching for more business options. After speaking with a few executives in another State their offices said, " CKE sometimes relocates more experienced managers." This relocation is also a profitable business and sometimes more lucrative. My feelings were not hurt, but when I went back there as a customer one of the kitchen staff came out of the kitchen's back door, and made a gesture I can not put on the internet, also he lit a cigarette. This is the kind of employee I guess they want in their prep area.

I complained to corporate about this. The following day I went to another one of their restaurants bought dinner and a meat patty for my dog. Later on we all became very ill. We called to make a report to the CKE offices and we were called from the companies back East Corporate Claims. Finalizing this story, we recovered but our dog had what appeared to be a seizure after ingesting a meat patty from CKE and the veterinary bill was enormous. So two people from the Claims discussed the situation and said Mamm we really can not pay for your dogs veterinary bill our company policy is when everyone in the restaurant gets ill from ingesting the same recipe. So if you order a portabello mushroom burger and get ill from it along with everyone else in the establishment, then and only then they would pay. Claims said, "But never for a DOG on any circumstances." My dog is an adorable cocker spaniel and often gets a burger because of soy, wheat and gluten thats processed in canned dog foods. By the way after the Tums, and the Alka Seltzer, and a good nights rest we were fine. But the dog had to go on antibiotics, have an ex ray and a hemoglobin test. Stay on antibiotics for 2 mos. and have a recheck. There is no way a meat patty tasting that good, and prepared that long could have bacteria. I have cleaned several hundred grills in my years in the restaurant business and sometimes the water does not wipe off all of the residuals. Sorry about your telephone bill. Next time don't call anyone that's already 55. It wastes my time and yours. I haven't been able to be gainfully employed in the State I was born in since 2001 and that is mostly because of my age and my intelligence. I have been in college for most that time.
Sometimes I feel that if I smoked, drank like a fish, joined a tatoo gang, did not spell correctly or hyphenate, dressed up my language with vulgarities, that I would get that job. Just because I would fit in. This is purely coincidental watch the trailer on the movie Waiter. Thanx 4 the diet burger.

Luckily, I have Veterinary Pet Insurance for my Canine and even though it did not cover the whole cost of pet care, he is fine now, and can eat meat patties again. The companies behavior just passed the responsibility on to the diner. Claims officials that mis conceived spoken wording. This is a very good example of the boomerang effect.
Even so, I hope your more successful than Disney.
Santa Barbara's Restaurant Group needs leadership. The Timbers Restaurant is a nice place to start a finer restaurant.

Good Luck
I am a
Good Sport

V Puder will be fine!

Vicktor lee m
Fullerton, California
U.S.A.

7 Updates & Rebuttals


Jim

Anaheim,
California,
U.S.A.

No - They Are Under No Obligation Whatsoever

#8Consumer Comment

Sat, August 01, 2009

Do you have a veterinary degree that can substantiate that the dog got sick from eating the food at CJ? I think your resume excludes veterinary medicine. Now, before you respond by saying "I don't need one" - you do, or you need another veterinarian who can substantiate that, and you'll never get that. Without that substantiation, you aren't going to get anywhere on a claim for food poisoning. When everyone in the restaurant gets sick, generally there are several doctor reports that tie the cause and effect wth great accuracy. You cannot so that with the dog. Accordingly, they would not be liable under any circumstance to pay the medical bills.

It is that simple. Your unemployment situation, while sad, is not relevant. It does not engender the sympathy you seem to hope for with your claim.


Vicktor Lee M

Fullerton,
California,
U.S.A.

I am the author of this report

#8Author of original report

Sat, August 01, 2009

I meant to say that I was not angry for not getting employment as my resume clearly states; that I have 26 plus years in the industry of restaurant business.

I went to another CKE across town to eat and that is where I got tainted food. I was embarrassed to return to the store I had applied at. The managers were twenty years younger than I. And I thought that their body language was sort of like ballerinas that crash into each other. Actually, three of them were a bit disheveled and two of them looked like they slept in their vehicles all night. I wasn't sore at all for not getting hired. I had previously rented to one of their goofey truck drivers in Fullerton for two years and he had bad credit. So I gave him a break, and rented a granny cottage to him.

What I was trying to say is that if there really 100% grilled beef patties you can give them to your canine. The canned dog foods are full of wheat, starches, soy and dairy. They cause yeast, otitus externa deposits in ear canals. Lamb & carrots have sugars that turn into starch which is bad for dogs. So I disagree, I asked my veterinarian and I put complex B and pyrodoxin 6 and Iron supplements on the beef and chicken I give to my animal. He is 8 years old soon. I also cook for him but when I eat out it has to be fast food because I have a busy life. The main issue was that the corporate claims office decided to go to a quick reference law library and got back to me the next day about the issue. They were rude and my feelings got hurt, I thought they were saying that because the whole restaurant would have had to order exactly the same food item and become ill at the same time; that was the reason they were not going to have their insurance step in and have us go to our physician. We had three kinds of antacids to select from and were in the middle of Big Sur State Park before we all just crunched in agony. I later told them that my dog had medical insurance and they said, "we do not cover dogs. That statement could have referred to us as well. So their lost in translation has capabilities that's all. I went to Introduction classes of Para legal and legal writing classes at FJC before I moved to Santa Barbara.

And to the writer who knows about dogs, you may be right about finding the correct canine food. I personally was devasted by PetPlace.com web site and the info it gives on products in animal foods. However, there are people who cook for their animals.

I merely believe that if I pushed a hot dog cart down the street with all my money invested into it, and built an empire by working deligently everyday as Carl Karcher did that the restaurant honor its customers and not make them feel embarrased for complaining about getting ill after eating there. It had nothing to do with me getting a management position there or not. I just thought if I did not tell the corporate claims office that I had applied at another store previously, they might find out anyway. My last name is unusual. I apologize for bad writing last evening I was tired. After my de - greasing, de - briefing

The Corporate should have paid for us to see a physician, only one of us has medical insurance at 700.00 a month through the school district employees union. And our dog has a VPI carrier that is 580.00 a year. I am without medical coverage for eight years now. So if I get sick I know where it came from, when, and how.
The ripoff was that they should have paid for medical followup and apologized.


Robert

Irvine,
California,
U.S.A.

And what is the Ripoff?

#8Consumer Comment

Fri, July 31, 2009

Here is a hint in writing future reports..stay FOCUSED.

I have no idea what you are upset at. Are you upset that
- You were only applying for a Part Time Job
- They wanted you to fill out a Paper Application
- That you didn't get the job
- That you talked to corporate and they said they move managers around
- You saw a guy smoking outside
- Your dog can't eat soy, wheat or gluten
- You got sick after eating a hamburger
- That you had pet insurance
- Or are you upset at Disney

By the way if you are saying that you feed him "people" food because of the ingredients in canned dog food you are causing your dog more harm in the long run. They do have dog food for dogs with special diet needs. Any average sized pet supply store should have what you need, if they don't then your vet also should have some for sale.


Robert

Irvine,
California,
U.S.A.

And what is the Ripoff?

#8Consumer Comment

Fri, July 31, 2009

Here is a hint in writing future reports..stay FOCUSED.

I have no idea what you are upset at. Are you upset that
- You were only applying for a Part Time Job
- They wanted you to fill out a Paper Application
- That you didn't get the job
- That you talked to corporate and they said they move managers around
- You saw a guy smoking outside
- Your dog can't eat soy, wheat or gluten
- You got sick after eating a hamburger
- That you had pet insurance
- Or are you upset at Disney

By the way if you are saying that you feed him "people" food because of the ingredients in canned dog food you are causing your dog more harm in the long run. They do have dog food for dogs with special diet needs. Any average sized pet supply store should have what you need, if they don't then your vet also should have some for sale.


Robert

Irvine,
California,
U.S.A.

And what is the Ripoff?

#8Consumer Comment

Fri, July 31, 2009

Here is a hint in writing future reports..stay FOCUSED.

I have no idea what you are upset at. Are you upset that
- You were only applying for a Part Time Job
- They wanted you to fill out a Paper Application
- That you didn't get the job
- That you talked to corporate and they said they move managers around
- You saw a guy smoking outside
- Your dog can't eat soy, wheat or gluten
- You got sick after eating a hamburger
- That you had pet insurance
- Or are you upset at Disney

By the way if you are saying that you feed him "people" food because of the ingredients in canned dog food you are causing your dog more harm in the long run. They do have dog food for dogs with special diet needs. Any average sized pet supply store should have what you need, if they don't then your vet also should have some for sale.


Robert

Irvine,
California,
U.S.A.

And what is the Ripoff?

#8Consumer Comment

Fri, July 31, 2009

Here is a hint in writing future reports..stay FOCUSED.

I have no idea what you are upset at. Are you upset that
- You were only applying for a Part Time Job
- They wanted you to fill out a Paper Application
- That you didn't get the job
- That you talked to corporate and they said they move managers around
- You saw a guy smoking outside
- Your dog can't eat soy, wheat or gluten
- You got sick after eating a hamburger
- That you had pet insurance
- Or are you upset at Disney

By the way if you are saying that you feed him "people" food because of the ingredients in canned dog food you are causing your dog more harm in the long run. They do have dog food for dogs with special diet needs. Any average sized pet supply store should have what you need, if they don't then your vet also should have some for sale.


Ashley

Springfield,
Missouri,
U.S.A.

What is your complaint?

#8Consumer Comment

Fri, July 31, 2009

Near as I can tell, the new company did not offer you a job. You then claimed to get food poisoning from their food, but since you had no proof it was denied. Of course they aren't going to pay for your dog. They sell food for humans, if you got indigestion off of it (which you said you treated with tums, so that rules out bacteria) your dog probably did too. Additionally, any food borne illness takes time to incubate. You will not get sick the same evening you eat the food.

Perhaps you should not be feeding your dog human food, ask yoru vet if you should be feeding a dog hamburgers from Carl's Jr and I'm sure he will tell you no. Your vet can supply you will supply you with nutritious food for your animal that fits the dietary requirements you have. In short, stop being an irresponsible pet owner by feeding your animal garbage.

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